Terms of Service
Terms of Use & Sale
PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE WEBSITE(S), YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SITE.
1) Introduction
Roen Health, Inc. (“Roen Health,” “we,” “us,” or “our”) owns and operates the websites located at www.roenrx.com, www.join.roenrx.com, and www.patient.roenrx.com (collectively, the “Site”). The Site enables visitors to view information and purchase products (the “Products”). Roen Health does not provide medical care, clinical services, or subscriptions of any kind.
If you arrived here from a third-party website, these Terms are solely between you and Roen Health.
We may update these Terms at any time by posting a revised version on the Site. Changes take effect upon posting. Your continued use of the Site constitutes acceptance of the updated Terms.
Our Privacy Policy (available on the Site) explains how we collect, use, and disclose information and is incorporated into these Terms.
2) Eligibility; Geographic Restrictions
You must be 18 years or older to use the Site and purchase Products. We currently ship Products only to U.S. addresses and may limit availability by location or as required by law.
3) No Medical Advice
Content on the Site is provided for general informational purposes only and is not a substitute for professional advice or care. Always seek the advice of a qualified professional for questions about your health or any product usage. If you have a medical emergency, call 911 immediately.
4) Account Registration
Certain features (including purchasing) may require creating an account. You agree to provide accurate information, keep your credentials confidential, and accept responsibility for all activity under your account. We may suspend or terminate accounts for violation of these Terms.
5) Communications (Email & SMS)
If you opt in, we may send you transactional messages (e.g., order confirmations, shipping updates) and, if you consent, promotional messages. Message/data rates may apply. You can opt out of marketing texts by replying STOP to any message; you may still receive necessary transactional messages. Email communications are not guaranteed to be encrypted; use discretion when sharing sensitive information.
6) Orders, Pricing, & Payment
By submitting an order, you offer to buy the Products at the posted prices, plus any applicable taxes, fees, and shipping. Prices and availability are subject to change without notice. We may refuse or cancel any order (e.g., for suspected fraud, pricing errors, or inventory limits). You authorize us and our payment processors to charge your selected payment method for the full order amount at checkout. Roen Health does not offer any subscriptions or automatic renewals.
7) Shipping; Risk of Loss
We will arrange shipment to the address you provide. Title and risk of loss pass to you upon our delivery to the carrier. Delivery dates are estimates only and not guaranteed. Please ensure your shipping information is correct.
8) Returns & Refunds
All sales are final. Due to the nature of the Products, we do not offer refunds, returns, or exchanges, except in the following cases:
- Order issues: If your order is incorrect, damaged in transit, or missing, contact care@roenrx.com within 48 hours of delivery with your order number and details. We will work with you to resolve fulfillment-related issues appropriately.
If we are unable to fulfill your order after payment due to our error, we will cancel and refund the affected item(s) to the original payment method.
9) Intellectual Property
The Site, including all content, text, graphics, logos, images, and arrangements (“Site Content”), is owned by Roen Health or its licensors and is protected by law. You may access the Site for personal, non-commercial use only. You may not copy, modify, distribute, display, perform, create derivative works of, or exploit the Site or Site Content without our prior written consent. All trademarks, service marks, and logos are the property of their respective owners.
10) Acceptable Use
You agree not to: (a) use the Site in violation of any law or regulation; (b) interfere with or disrupt the Site’s operation or security; (c) attempt to gain unauthorized access to any systems; (d) use any automated means to access, scrape, or copy the Site or Site Content; (e) reverse engineer or otherwise attempt to derive source code from the Site; (f) remove or alter any proprietary notices; or (g) use the Site to create a competing product or database.
We may suspend or terminate access for any violation of these Terms.
11) User Submissions
Except for personal information governed by the Privacy Policy, any information or materials you submit to the Site (e.g., feedback or suggestions) are non-confidential and may be used by Roen Health for any lawful purpose without compensation to you.
12) Third-Party Links
The Site may link to third-party websites. We do not control and are not responsible for third-party content, products, or practices. Accessing third-party sites is at your own risk.
13) Disclaimers
THE SITE AND ALL SITE CONTENT AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, ROEN HEALTH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, ACCURACY, AND SECURITY. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE.
14) Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, ROEN HEALTH AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES; OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL; OR FOR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THE SITE, PRODUCTS, OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) AT ISSUE IN THE 12 MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow certain limitations; in those places, our liability will be limited to the maximum extent permitted by law.
15) Indemnification
You agree to indemnify and hold harmless Roen Health and its affiliates, officers, directors, employees, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Site or Products in violation of these Terms or applicable law; or (b) your User Submissions.
16) Changes to the Site
We may modify, suspend, or discontinue any part of the Site or any Product at any time without notice. We are not liable for any modification, suspension, or discontinuation.
17) DMCA
If you believe content on the Site infringes your copyright, send a notice to admin@roenrx.com including: (1) your signature; (2) identification of the copyrighted work; (3) identification of the allegedly infringing material and its location on the Site; (4) your contact information; (5) a statement of good-faith belief; and (6) a statement, under penalty of perjury, that you are authorized to act for the copyright owner.
18) Governing Law; Dispute Resolution
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Site will be resolved by binding individual arbitration in New York, New York, under the rules of the American Arbitration Association. Either party may seek temporary injunctive relief in a court of competent jurisdiction. The courts located in New York, New York have exclusive jurisdiction for any permitted court action. You and Roen Health waive any right to a jury trial or to participate in a class action.
19) Miscellaneous
- Severability. If any provision is unenforceable, it will be replaced with a valid term that most closely reflects the original intent; the remainder stays in effect.
- No Waiver. Failure to enforce a provision is not a waiver.
- Assignment. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
- Headings. Headings are for convenience only.
20) Contact
Questions or concerns? Contact care@roenrx.com.